What OKG Does For You
Information Technology
Consulting and Solutions
Your key goals for network planning and setup:
Get a network infrastructure that fits your needs.
Not to overspend on IT “surprise costs”
Have the system set up and ready to use
How OKG Tech gets you there:
Create the concept
An IT plan is conceptualized for your business – and explained to you. And it will a custom plan optimal for YOUR business.
Includes: General recommendations, Projected timeline, Estimated budget, Benefits of the IT plan.
Design the infrastructure
The nitty-gritty, headache inducing (for you) process of putting that IT plan into place. Like which software to install where, how many servers, how many phones…
Build a technology budget
You’ll be handed an item-by-item IT expense list that takes into account probable future expenses.
So you’ll know to budget for them in advance.
Purchase all software and parts
All the cool (and nerdy) stuff needed for your IT system will be purchased by us
Plan for scaling
You want your company to grow. So do we. That’s why the systems we set up are always scalable
All the small stuff
Like domain renewals, software patching and data backups. Stuff you usually forget about until AFTER you need it.
“You guys have given us the comfort to focus on our business while you focus on the information systems needed to support our operations.”
Onsite IT Support
Your key goals for IT support:
Problems taken care of right away, before they blossom into five-alarm emergencies
Regular updates taken care of without your reminders
A support team you can actually understand
Fast support so that you aren’t stuck for hours – especially during those weekend and midnight disasters
How OKG Tech gets you there:
Proactive Check-ins and Support
Regular maintenance checks performed on your entire system and personal check-ins from support staff.
Several Contact Methods
A few easy ways to contact us, including phone, email and Help Desk Portal
Intelligent, Local Support Reps
OKG Tech support reps are intelligent, independently-able, English speakers that actually know their stuff.
And they’re all really, really helpful.
As Moses from Gradus Group says, “Your technicians are really top of the line.”
Less Protocol, More Actual Help
You know those “I need to speak to my supervisor,” or, “You’ll have to sign this-and-this batch of papers”?
When your system is down, you don’t have time for such shenanigans.
We’ll do whatever we can to get you up and running ASAP, ditching any unnecessary steps.
“OKG Tech will never give up. They always make it work no matter what the problem is.”
Custom Development
Your key goals for integration:
Integrate your phone system with your current business software
Integrate your company software with another software
How OKG Tech gets you there:
Integrations
Skilled developers will integrate nearly any programs so they operate smoothly with your current program.
Maintenance and Support
Developers will maintain the system and take care of the occasional glitches.
Disaster Recovery
Disasters can happen. Building a disaster recovery plan can be very complex.
And while you have likely sent your data to a secure, offsite location, there’s still the matter of retrieval to consider.
We will help you explore different disaster scenarios and the implications each can have on your business and your customers.
We will establish a remote site for that priority data – with the ultimate goal of helping you be prepared.
